Your impression of the quality and value of our services is very important to us. We respectfully ask for your assistance in evaluating the services we provided, as this will enable us to provide the best possible care to others who turn to us in their time of need.

We want to hear from you...

We invite you to use the form provided to leave your thoughts and comments for our testimonials.

Upon reviewing, they will be added to the section below, where you can browse through all of our testimonials from the families we are proud to have been able to support during their time of need.

We appreciate your taking the time to write to us. Hearing success stories from the families we serve is what makes it all worthwhile!

Please enter the numbers and letters you see in the image. Note that the case of the letters entered matters.*:

Hi Shawn , Chris and I are grateful for the compassion, care and service we received . It helped us through a trying time .

-Michael Bayne

I would like to thank Shawn and Andrew for their kindness and help with my brothers passing. It was greatly appreciated. Thanks again to all at Shawn Jackson Funeral Home.

- Caron Becker

Thank you so much for all your support & assistance
- R. Clarke

Thank you for all your help.
- Nick

On behalf of the family we thank you! We appreciate your wonderful service.

- B. MacKinnon

Ann and I would like to convey our thanks to you for the support and services that were provided to our family. Your guidance through this difficult time was much appreciated.

- Kathy Beard

Hi Shawn. I just wanted to thank you again for taking such good care of my Dad's funeral. It meant a lot to all of us. Most don't realize just how much work goes into end of life. Thanks and cheers.

- J. Forbes

A sincere thank you Shawn and all the staff for such patience and great service. You made a very difficult time a little easier and it was greatly appreciated by our family. Your care and preparation at the cemetery was especially nice.

- Sharon Martin

Thanks for guiding us through the process without being overbearing. You were kind and compassionate.

- Audrey and Bob Naud

Dear Shawn,

I just wanted to write and thank you again for your help in providing a respectful sendoff for my brother Gary Cyr. You provided comfort & the most appropriate guidance to my nieces Andrea, Krista & Melissa. 

Please extend my sincere thank you to your staff.

- Michele Fleming

Mr. Jackson,
Thank you so much for going above and beyond by mailing me a copy of my aunt's funeral service. My family and I appreciate it so much!
You and your staff were so incredibly compassionate and I wanted to thank you for that. It's people like you and your staff that make difficult times of loss a little easier!
Thank you for being so good at what you do and know that you are fulfilling your calling.

- Josh and Mary Mini

Thank you for all of your support and assistance with arrangements for my grandmother. The kindness you showed to me and my family will never be forgotten.

- Lisa Hawes & family

We want to thank you for your kindness and your wonderful service.. We have been singing your praises to everyone. Mom is still talking about the apple pie! Thank you again for everything.

 Debbie Henning (Bob Rutter family)

I just wanted to say a huge thank you for the incredible services that you have provided to our family over the recent months....with both the passing of my Grandfather [James Bogart] in August and my Grandma [Marie Bogart] just this past week. You and your staff have been so kind and accommodating and that certainly makes a difficult process so much easier. Thank you for everything you have done for our family.

- Karla Stewart

Thank you all so much, for all of your help and support for our family during this very difficult journey. We believe Clancy's wishes have been fulfilled.

- The MacCallum Family

I want to thank you from the bottom of my heart for all of the help you gave me while I was dealing with the loss of my husband, best friend and soulmate, Ross. You provided me with comfort and care, as well as looking after so many tasks that I just wasn't emotionally able to handle. I felt that I could call on you with any problems, at any time. Your personal touches meant the world to me and I don't have the words to express how I feel. Thank you again, and I wish you every success in life.

- Diane Abbey

We would like to thank you and your staff for the kindness shown to our family at our recent funerals. Patti's mom, and my mom and dad. Once again, thank you.

- John and Patti Roberts

Thank you so much for going out of your way to help us at this hard time in our life of the passing of a wife, mother and gramma, Terri Dean. You are all so nice and made it easier for us! Thanks, may God bless you all.

-Paul Dean and Family

Our family would like to thank Shawn Jackson and his staff for the excellent guidance and support they provided us. During this time of extreme grief their respect, knowledge and kindness was greatly appreciated. Despite many challenges Shawn offered us a service that exceeded our expectations. With sincere gratitude.

- Margaret Brauer & Family

I just wanted to thank you for making a difficult time much easier for our family. You were such a help to us all with your kindness, your sense of humour and your ability to put people at ease. Thank you so much.

- Debbie (Joan Molyneux's daughter)

The Shawn Jackson Funeral Home is a tremendous asset for the city of St. Thomas and a real credit to the profession. Shawn, himself, is a kind, calm, considerate and caring professional whose advice and concern during a trying and difficult time was greatly appreciated. His staff provided excellent and efficient assistance throughout the visitation and the service. No details were overlooked. Visitors were graciously greeted and directed; casket, flowers and equipment were carefully transferred to the Hall; traffic was directed and cars parked; cemetery arrangements were flawlessly carried out with respect. The funeral home itself is a modern, bright, spotless and welcoming facility. It is fully accessible - an important consideration when many loved ones are seniors with limited mobility. The visitation room proved most commodious; an adjacent room provided excellent and comfortable opportunity for often prolonged reminiscing and reconnecting by many relatives and acquaintances. Little details were not overlooked as coffee, water, juice and cookies were continuously available while the hot, home-baked pie provided “a real nice touch”. My mom, the extended family, the many visitors and the minister all were most impressed. I highly commend and would certainly recommend Shawn Jackson to anyone.

- Jeff Tolman on behalf of the Lloyd Tolman family

Hi Shawn, I want to extend my sincere and heart felt gratitude to you and your staff. You took what by no doubt, one the most difficult times for me and my family, and guided us and treated us with warmth, sympathy and understanding. You and your staff left no request unanswered. You accommodated our faith without hesitation. I truly believe you are in a very difficult profession, but among your peers I believe you stand head and shoulders above the rest. Again thank you very much and god bless.

- Joseph Kharshoum

Our family's deep gratitude for the extra care that you offered Mom and us. Thank you for handling all of the unforeseen obstacles with such professionalism and grace.

- The Walker Family

Thank you so much for all your help, services and kind words. Your thoughtfulness and professionalism were much appreciated. We will certainly pass our comments on to others in our community!

- David, Maria, Julie Pfingstgraef and family

I very much appreciate your professional services and guidance at this particular time of bereavement.


A special thank you to say we truly appreciated everything you did for our family. We were very pleased with your service from beginning to end. You have our recommendation!

-John Greenway and family

Dear Greg and Shawn, your service exceeded all our expectations - even before the pie.

-Rita Butters and Family

I want to thank you and your staff for the excellent work you did. I will recommend your services to all who will listen. Thank you again for the amazing job you did to make this 'new normal' easier for me. The register book is fantastic and as for the memory cards ... 'WOW', you went beyond what I could have imagined or hoped for. Thank you soooo much for everything.

-Anne Ashfield

Thanks for your help and advice during this time.
Much appreciated.

- Susan and Adair
To Shawn and all his staff that assisted us for the celebration of life for my husband. I wish to thank you all for the wonderful kindness and support given to me and my family. It made a difficult day much easier. My entire family have told me how impressed they were with the funeral home and how the arrangements were carried out. Many, many thanks again and I will surely recommend your funeral services in the future.

-Marie Hurst

Thank you for all your kindness in our loss of dad. You are so comforting and accommodating. You have a special way of putting people at ease during a difficult time.

-Cyndi Dillon

Thank you for making us comfortable in putting our mother to rest. You and your staff are amazing.

- Steve, Ray & Helen, Mike, and the family of Eleanor Brown

On behalf of our family and friends we want to thank Shawn Jackson and his staff for all their help and guidance in providing us with a true celebration of life to honour our son's passing. Your kindness will never be forgotten.

- John & Denise Gall

I would like to thank Shawn Jackson for all his support in providing a warm dignified service for my late husband.

- Margaret Berry

I just wanted to Thank you so much for your caring service that you provided to our family. You were very kind and professional and I know Patrick would really have appreciated that! He was always one for providing the BEST customer service! You provided so many small special details and I will be recommending your home to anyone I talk to! Thank you again so much!

-Marg Harmon

Shawn and staff, thank you for your kindness and help to make Bill's funeral what I wanted. Everything was perfect, even the blueberry pied that we all enjoyed.

- Penny Spence

Shawn and staff, how can we ever thank you enough for all the help and encouragement you have been to us. Thanks for your understanding and compassionate acts of kindness to us and for your wealth of knowledge that you so graciously shared with us. We so appreciate all of you for your tender heartedness. Thanks for thinking of us even after your services were no longer required.

 - Len & Marg Strid

We appreciate your thoughtfulness and attention to detail in the funeral and visitation of our mom, Greta Van Meppelen Scheppink. The homemade (and even warm!) pie was delicious and totally unexpected. We shared it with the family, and it was enjoyed by all.

-Jackie Van Pelt

Shawn and Associate Staff, thank you for your care and advice. Your help was greatly appreciated!

- Sandy & Bud Westaway and family

On behalf of our dearly departed mother, my brothers and I would like to express our great appreciation for all you have done for us during this difficult time in our lives. You exceeded our expectations.

- The Family of Corinne Openshaw

Thanks so much for the delicious pie, it brought great comfort to the family. We were 100% happy with your services. Will will spread the word.

- Barb Eplett and family

Thank you for the grace, kindness and consideration you extended to my family at the passing of my grandmother. We were very happy that we had the privilege of your services. Some very classy points which we noted are the pie you gave us in between the visitation, the man you had stand over the grave site as the family left (mom made note that this was especially nice - like he was watching over her in our absence), and your general attitude of quiet understanding. May God bless you and your business.

- Sarah Van Pelt

I wanted to take a moment to say 'thank you' for helping me and my family through such a difficult time. Losing a loved one is never easy, and the stress of a funeral is unbearable. Although my mother pre-planned her funeral and took the burden of some of these decisions off of us, there are some decisions that can't be made by the deceased. This is where you, Myra and the rest of your staff, provided invaluable expertise and assistance to our family. Your willingness to be available day and night to answer any and all questions, your flexibility in service arrangements, and your limitless patience with my grieving family was recognized and appreciated more than you will ever know. Unfortunately, growing older comes with grown up responsibilities and this is one of them. My mother will never know how much pre-planning her funeral took the stresses of making decisions for her, off us. It is a gift that one would never appreciate until it is too late. Although this must have been hard for her, I am confident that you provided her the same level of service, respect, and compassion that you've shown us. So, I am saying 'thank you' from my entire family, including my mother.

- Tammy (Caldwell) Ritchie

Thank you for all your help during this time. I will certainly be promoting your name to those in need and in conversation. Thanks also for the coffee chats - that was very enjoyable for me.

- Sally Coleby

The family of the late Hattie Mertick, would like to thank Shawn Jackson and his staff for the compassion and professional service that was provided to us for our mom’s funeral. Shawn provided us with all of our needs. We will be recommending the Shawn Jackson funeral home to all our family and friends. Thanks again for everything.

- Caron Becker and Garry Mertick

Thank you for your listening ear, your gentleness, quietness, compassion and patience. Thank you for all things. I pray the Lord bless you and your household, and everything you put your hands to.

- Shirley Roach & family

Thank you so much for your services during mom's visitation and funeral. Our family appreciated your efficiency, friendliness, and caring ways. Each one made a difficult time in our lives a little easier. Thanks again.

- Lynn & Bill Houghton & family

To the staff of Shawn Jackson Funeral Home, Thank you for your patience and understanding you have all shown to my family and friends. We truly appreciate all you have done to honour Robert's life.

- Angela Jensen, Janet Schmeltz

I want to take this opportunity to thank you and your staff for the excellent service you provided in the handling of my wife's funeral. I appreciate your courteous and professional staff - you were all very helpful with our needs, in assisting with suggestions, as well as listening to any concerns. I appreciate all that you did and would recommend you highly to anyone.

- Doug Golding

You were great! The home was beautiful! You were there for us the whole way through. Thank you.

- Orland Hartford

My mother died in January, 2012. It was expected, but still shocking when it happened. Shawn Jackson immediately took over everything for my family.

My mother had pre-planned her funeral with Shawn Jackson Funeral Home and when we went in to see Shawn he covered every detail with quiet dignity and efficiency. Many books of samples were available to us to pick out cards and thank you notes, etc. At the visitation, there were many great grandchildren present and a room was provided for them for colouring, watching a movie, eating snacks, etc. About two months after the funeral I received in the mail a card from Shawn Jackson asking how I was doing and asking if there was anything he could do to help.

I was truly impressed and will never forget the kindness shown, the service provided and the dignified way in which I was treated. My funeral will certainly be held from Shawn Jackson Funeral Home.

- Madeline Trudell

Words can't describe the gratitude we feel toward you during our difficult time. Your expertise and professionalism was much appreciated. We would definitely recommend you to others!

- The Knipe Family

You did such a great job for my aunt's funeral. When we saw how natural and lovely she looked and what an excellent job you had done, only then did we decide to have an open casket. Thank you so much.

- Lynn Boucher

Please let me express my deep heart-felt appreciation and thanksgiving to you for the way that you carefully and thoughtfully attended to my mother and my family in the time of our sorrow at the passing of my father. Your mandate to attend to our needs in a professional capacity was more than met at every juncture.

- Paul O'Brien

Thank you for all your care and attention at the time of mom's passing. You all did an excellent job making a very difficult time pass a little bit easier. Thank you!

- Paul Whistlecraft

We want to express our sincere thanks for everything you did for our family. The memorial service was perfect. You helped us work through all of the necessary decisions and your guidance made a difficult process a little easier. We particularly appreciated your flexibility and your ability to incorporate all the little things that made the service so personal.

-Sally Perry

You were amazing with us. You guided us, cared for us and eased the pain in this terrible journey just a bit for us. Thank you.

- The Clarkson Family

I was extremely pleased with the services you provided for my late mom and the family. I certainly wouldn't hesitate to recommend your home to others. You make everyone including myself so comfortable and at ease in a difficult time. Thank you so much for all your kindness and assistance; it was very much appreciated.

- Katie Spencer

Our thanks to everyone at Shawn Jackson Funeral Home. We were pleased with the service provided and were met with 100% professionalism every step of the way.

- Michelle McIntosh

My name is Ritzy Norindr. I live in the states. My mother passed away. Shawn Jackson Funeral Home gave us a beautiful private service for my mom. I live in the states nothing compares to the service I have received from Shawn Jackson funeral home. Great caring people. Families no need to worry. Thank you Shawn Jackson Funeral Home. My mom is smiling from heaven. What a great job. From. Ritzy Morindr. Sunshine State from Florida.

- Ritzy Norindr

I would like to thank Andrew for all his help with my Fathers funeral service. He helped my Mother and I every step of the way and was always a email away when needed. He helped us navigate through this very sad time flawlessly and my Mother and I truly appreciated it.

- Cathy Whiting

Dear Shawn & Associates:

With much appreciation I thank you all for your professional expertise and kind guidance to myself and family through this time of loss.
Your home is beautifully appointed with a most comforting atmosphere.

Be assured I will promote your home to others with recommendation whenever the opportunity arises.

Thanks again

- Margaret C

The staff was excellent and did a great job with my father's life celebration. They were able to fast track a few items and work with me over the phone since I lived out of province. Would defiantly recommend them to everyone.

- Mike Fleming

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Shawn and Staff; 

I just wanted to say "Thank you" once again for all you did for us throughout the whole time of Jack's visitation and funeral. The video was great and will be a treasured memory. 

Sincerely Appreciated--

June & Family